Twitter Tech Support - 10 Companies already do it
Twitter can be the ultimate tool for customers to have an always available help request channel.
Here are 10 companies that i could figure out to already support Twitter for tech support.
Of course this list is not complete, so if you know of more companies, please leave a comment and i will update the list.
Inc. 500 web hosting company that serves customers such as Tech Crunch, Mashable or Sony and offers advances services like grid hosting.
Twitter Feed: http://twitter.com/mediatemple
One of the leading offline blog software solutions for Mac OS. Used for this Blogpost 
Twitter Feed: http://twitter.com/marsedit
Blib.tv is a video hosting site. They probably say about themself that they are special in every single way, but in fact it’s a youtube clone with different layout.
Twitter Feed: http://twitter.com/bliptv
30 Boxes is a calender and “web stuff” sharing service. “Organize your life, share all or parts of it with friends. Post it to your blog.” as they prefer to describe themselfes.
Twitter Feed: http://twitter.com/30Boxes
The giant photo sharing website doesn’t have a twitter stream, but this is at least the official Flickr status report in an unoffical twitter feed.
Twitter Feed: http://twitter.com/missinge
Another advanced webhosting provider similar to media temple and twitters personal dataprovider of choice.
Twitter Feed: http://twitter.com/joyent
Instant messenger that works with all major IM networks. They want to help you to get things done faster.
Twitter Feed: http://twitter.com/imified
Magnolia wants to take search to the next level by integrating user generated content into search listing. Maybe it something very different that i don’t understand because they need five paragraphs to explain on their website.
Twitter Feed: http://twitter.com/magnolia
Company behind the blogging solutions MovableType, TypePad and Vox.
Twitter Feed: http://twitter.com/sixapart
The Delta Airlines Twitter account ist most probably a fake. The reason i mention it here is the overwelming positive reaction of almaost everybody to the idea of customer support on twitter.
Twitter Feed: http://twitter.com/deltaairlines
Shopping
Here are some Twitter feed that send out special deals in the stream.
http://twitter.com/shopping
http://twitter.com/woot
http://twitter.com/delloutlet
http://twitter.com/amazondeals
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